Upwork Customer Service
Quality of clients, Lots of diverse talent available, Idea of being able to work
Unethical business practices, Mediation, Lazy staff, Dispute resolution, Lack of buyer protection
Upwork is a privately-held company which operates in the online outsourcing field. It was founded in December 2013 after merge of Elance and oDesk. The headquarters is based in Mountain View, California, United States. Upwork offers online freelancing platform to connect businesses and independent professionals. It helps to review and hire freelancers and agencies. There is also a real time chat. Upwork provides time tracking application for Linux, Windows, and OSX. Customers can use application to enjoy freelancing platform on mobile devices with Android and Apple operating system. Freelancers pay sliding service fee or flat processing fee. Payment can be made using credit cards, PayPal, and bank transfer.
Upwork is ranked 44 out of 266 in SEO and Reputation Management category
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